Current version 18/09/2022
OVERVIEW
This Privacy Policy ("Policy") describes how Hexome Cloud ("Company," "we," or "us") collects, uses, and discloses certain personal information obtained through our website at https://hexome.cloud (the "Site"). By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by this Policy. We may also collect certain information automatically when you use the Site, such as your IP address, device type, and browser type. We may also collect certain information automatically when you use the Site, such as your IP address, device type, and browser type.
We use this information for various purposes, including analyzing trends, administering the Site, tracking users' movements around the Site, and gathering demographic information about our user base as a whole.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.
Data processing is carried out using computers and / or IT-enabled tools, following organizational procedures and modes strictly related to the indicated purposes. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of hexome.cloud (administration, sales, marketing, legal, system administration) or external parties (such as external technical service providers, postmen, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parts may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following conditions applies:
In any case, the Owner will be happy to help clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Data is a legal or contractual requirement, or a requirement necessary to conclude a contract.
The Data is processed at the Owner's operational offices and any other place where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve the transfer of User Data to a country other than your own. For more information on the place of processing of such transferred Data, Users may refer to the section containing details on the processing of Personal Data.
If broader standards of protection apply, Users also have the right to know the legal basis for transfers of Data to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, and about the security measures adopted by the Owner to safeguard their Data.
If such a transfer occurs, Users can obtain further information by consulting the relevant sections of this document or consult with the Owner using the information provided in the contact section.
Personal data will be processed and stored for as long as the purpose for which it was collected requires.
Therefore:
Personal data collected for purposes related to the execution of a contract between the Owner and the User will be kept until such a contract has been fully executed.
Personal data collected for the purposes of the legitimate interests of the Owner will be kept for as long as necessary to fulfill such purposes. Users can find specific information about the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner..
The Owner may be able to keep the Personal Data for a longer period as long as the User has given his consent to such processing, provided that such consent is not withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period as long as it is necessary for compliance with a legal obligation or by order of an authority.
Once the retention period expires, the Personal Data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be exercised after the expiry of the retention period.
Data relating to the User is collected to enable the Owner to provide its Service, comply with its legal obligations, respond to compliance requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Payment handling, Hosting and backend infrastructure, Contact management and message sending, Tag management, analysis, heat mapping and session recording, infrastructure monitoring, remarketing and behavioral segmentation, logging and authentication, user database management, interaction with support platforms and feedback, SPAM protection and marketing.
For specific information on the Personal Data used for each purpose, the User can consult the section "Detailed information on the processing of Personal Data".
Personal data is collected for the following purposes and using the following services:
Analytic.The services contained in this section allow the Owner to monitor and analyze web traffic and may be used to track User behavior.
Google Ads conversion tracking (Google Inc.) Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location from hexome.cloud accessed, that connects data from the Google Ads ad network with actions taken on hexome.cloud. Personal data processed: Cookies; Usage data. Place of processing: USA – Privacy Policy.
Payment Management. Payment processing services hexome.cloud allow you to process payments by credit card, bank transfer or other means. To ensure greater security, hexome.cloud shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also allow the sending of timed messages to the User, such as emails containing invoices or notifications related to payment.
Stripe (Stripe Inc). Stripe is a paid service provided by Stripe Inc. Personal data processed: various types of data as specified in the privacy policy of the service. Place of processing: USA – Privacy Policy.
Heat mapping and session recording. Heatmap services are used to display the areas of a page where users most frequently move their mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and track user behavior. Some of these services may record sessions and make them available for later visual reproduction.
This type of service is intended to host data and files that allow hexome.cloud to run and distribute, as well as provide infrastructure ready to run specific features or parts of hexome.cloud. Some of these services operate through geographically distributed servers, making it difficult to determine the actual location where Personal Data is stored.
Amazon Web Services (AWS) (Amazon). Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc. Personal data processed: various types of data as specified in the privacy policy of the service. Place of processing: Please refer to Amazon's privacy policy – Privacy Policy.
Google OAuth (Google Inc.) Google OAuth is a registration and authentication service provided by Google Inc. and is connected to the Google network. Personal data processed: various types of data as specified in the privacy policy of the service. Place of processing: USA – Privacy Policy.
Facebook Authentication (Meta Platforms, Inc.) Facebook Authentication is a registration and authentication service provided by Meta Platforms, Inc. and is connected to the social network Facebook. Personal data processed: Trackers; Various types of data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.
Remarketing and behavioral targeting. This type of service allows hexome.cloud and its partners to inform, optimize and serve advertising based on the previous use of hexome.cloud by the User. This activity is facilitated by tracking usage data and by using trackers to collect information that is then transferred to partners who manage remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists. In addition to any opt-out features provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative's opt-out page. Users may also opt out of certain advertising features through applicable device settings, such as mobile device advertising settings or general ad settings.
Google Ads Remarketing (Google Inc.) Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or Google Ireland Limited, depending on the location from hexome.cloud accessed, that connects hexome.cloud activity to the Google Ads ad network and the DoubleClick cookie. Users can opt out of Google's use of cookies for ad personalization by visiting Google's Ads Settings. Personal data processed: Cookies; Usage data. Place of processing: USA – Privacy Policy – Opt Out.
In addition to any opt-out features provided by any of the services listed herein, Users can learn more about how to generally opt out of receiving interest-based advertising within the dedicated section of the Cookie Policy.
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Users may exercise certain rights with respect to their Data processed by the Owner.
Users entitled to broader standards of protection may exercise any of the rights described below. In all other cases, Users may check with the Owner to find out which rights apply to them.
In particular, Users have the right to do the following::
Withdraw your consent at any time. Users have the right to withdraw consent when they have previously consented to the processing of their Personal Data.
Object to the processing of your Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. More details are provided in the dedicated section below.
Access your data. Users have the right to know whether the data is being processed by the owner, to obtain information about certain aspects of the processing and to obtain a copy of the data being processed.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and request that it be updated or corrected.
Restrict the processing of your Data. Users have the right, in certain circumstances, to restrict the processing of their data. In this case, the Owner will not process your Data for any purpose other than storing them.
Have your personal data deleted or otherwise deleted. Users have the right, under certain circumstances, to obtain erasure of their Data from the Owner.
Receive your data and transfer it to another controller.
Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically possible, to have it transmitted to another controller without any hindrance. This provision applies insofar as the Data is processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party or on pre-contractual obligations thereof.
File a complaint. Users have the right to lodge a complaint with their competent data protection authority.
When Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users should be aware that, however, if their Personal Data is processed for direct marketing purposes, they may object to that processing at any time without providing any justification. To find out whether the Owner is processing Personal Data for direct marketing purposes, Users can refer to the relevant sections of this document.
Any request to exercise the User's rights may be addressed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be dealt with by the Owner as soon as possible and always within one month.
The User's Personal Data may be used for lawful purposes by the Owner in court or at stages leading to possible legal actions arising from the misuse of hexome.cloud or related Services.
The User declares to be aware that the Owner may be obliged to disclose personal data at the request of public authorities.
In addition to the information contained in this privacy policy, hexome.cloud may provide the User with additional and contextual information about particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, hexome.cloud and any third-party services may collect files that record interaction with hexome.cloud (system logs) use other Personal Data (such as IP address) for this purpose.
Further details on the collection or processing of Personal Data may be requested from the Owner at any time. See the contact information at the beginning of this document.
hexome.cloud does not support "Do Not Track" requests.
To determine if any of the third-party services you use comply with "Do Not Track" requests, please read their privacy policies.
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within hexome.cloud and/or, to the extent technically and legally possible, by sending a notice to Users through any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
In case the changes affect the processing activities carried out on the basis of the User's consent, the Owner shall obtain a new consent from the User, where necessary.
Any information that directly or indirectly or in relation to other information, including a personal identification number, allows the identification or identifiability of a natural person.
Information collected automatically through hexome.cloud (or third-party services employed in hexome.cloud), which may include: the IP addresses or domain names of the computers used by Users using hexome.cloud, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful result, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the User, the various details of time per visit (for example, the time spent on each page within the Application) and details about the path followed within the Application with particular reference to the sequence of pages visited, and other parameters about the device's operating system and/or the User's computer environment.
The person using hexome.cloud who, unless otherwise specified, coincides with the data subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including security measures relating to the operation and use of hexome.cloud. The Data Controller, unless otherwise specified, is the Owner of hexome.cloud.
The means by which the User's Personal Data is collected and processed.
The service provided by hexome.cloud as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made in this document to the European Union include all current member states of the European Union and the European Economic Area.
Cookies are trackers consisting of small sets of data stored in the User's browser.
Tracker indicates any technology, for example, cookies, unique identifiers, web beacons, embedded scripts, electronic tags and fingerprints, that allows users to be tracked, for example, by accessing or storing information on the user's device.
This privacy statement has been prepared based on the provisions of multiple laws, including art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy applies only to hexome.cloud, unless otherwise stated herein.
If you have any questions about this Policy or our practices related to the Site, please contact us at info@hexome.cloud.
